ORDERING
When you order, please specify the product part number, description,
manufacturer's name, and page number. We will do everything possible
to
process your order on the same day received, and if the product is in
stock, ship immediately thereafter. Our minimum order is $50.00. Orders
below that
amount will have a $20.00 service charge added to them. International
order minimum is $1000.00. All
purchases made through this website will reflect the name bertech-kelex
on your credit card statement.
PRICE & DELIVERY
We will be pleased to quote you competitive pricing on larger quantities
or specialty items not mentioned on our website. All price quotations
are valid for 15 days. Clerical errors are subject to correction.
TERMS
Cash, credit
cards, or C.O.D., unless credit is approved. For an open account, please
send us banking information plus three credit reference. Invoice payments
are due in thirty days from the date of the invoice. No statement will
be issued.
OTHER INFORMATION
Taxes will
be added to each invoice unless you have specified that the product is
for resale and have provided us with a completed and signed resale card.
A $4.00 handling charge to cover shipping materials and processing applies
to an orders, and will be. added to the freight charges shown on your
invoice.
CANCELLATIONS
Orders for
special product or for items not ordinarily stocked may not be cancelled
or returned without our written permission. If they are cancelled, these
orders may be subject to a cancellation or a restocking charge of 15 percent
or more, depending on circumstances.
TRANSPORTATION
All shipments,
without exception, are F.O.B.,Torrance, California, unless we advise you
otherwise at time of order placement This means that transfer of ownership
occurs at Torrance, California. As a result, Common Carriers require you to report any damage caused during shipment immediately
to them for prompt processing of any claims. All orders are shipped via UPS ground.
DISCREPANCIES
It is important
that if there are any discrepancies in a shipment, whether it be quantity,
price or part number, it must be reported NO LATER THAN 72 HOURS FROM
RECEIPT OF THE SHIPMENT. Bertech assumes that merchandise was received
in accordance with the packing slip unless we are notified within 72 hours
of the receipt date.
RETURNS
Prior to
returning any merchandise, please call our customer service department
for an RMA (Return Material Authorization) number. We reserve the right
to charge a restocking and/or handling charge in applicable cases. Under no circumstance we will accept return after the 7th business day of shipment.
LITERATURE
This Buyer's
Guide contains only a portion of the many quality products manufactured
by our suppliers. If you desire a vendor catalog, data sheet or other
product information, please call and we will be glad to provide it to
you.
EXPORT
Export shipments
of our products can be made anywhere in the world, except to countries
prohibited by U.S. law. Please call us for further assistance or if you
would like our catalog sent to your overseas facilities.
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